Our Introduction and Commitment
At mry88, we understand that privacy is more than just words – it is a fundamental right of every user that must be safeguarded wholeheartedly. We take seriously every trust you place in us when sharing your personal information with us.
This Privacy Policy explains in detail how mry88 collects, stores, uses, and protects the personal data of members in Malaysia. This document is prepared in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010 and international security standards applicable to online gaming platforms.
By registering an account and using the mry88 platform, you agree to the terms outlined in this Privacy Policy. We encourage you to read this document carefully so you fully understand your rights. If anything is unclear, our support team is available via live chat 24/7.
mry88 will not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent.
Privacy Policy Contents
- Information We Collect
- How We Use Your Information
- Data Security and Protection
- Information Sharing with Third Parties
- Cookies and Tracking Technologies
- Your Rights as a User
- Data Retention and Deletion
- Changes to This Privacy Policy
- Privacy FAQs
Military-Grade Encryption
All your personal data is protected with 256-bit SSL encryption — the same technology used by leading banking institutions. Your data is secure both in transit and at rest.
Full Control in Your Hands
You have the right to access, update, and delete your personal data at any time through your account settings. Your privacy is our priority and we fully respect your decisions.
Malaysia PDPA Compliant
Mry88 operates in accordance with the requirements of the Malaysia Personal Data Protection Act (PDPA) 2010. All our data handling processes fully comply with applicable local legislation.
No Data Sales
We have never and will never sell or rent your personal data to any third party for marketing purposes. Your data is used solely to enhance your experience at mry88.
Secure & Controlled Servers
Mry88 member data is stored in data centres equipped with strict physical and digital security measures, including multi-layered access controls and continuous 24/7 monitoring.
24/7 Privacy Support
Our support team is ready to answer any privacy and data protection enquiries at any time, every day without interruption via the platform's live chat.
Information We Collect
To deliver the best service and ensure platform security, mry88 collects certain types of information from members. We only collect information that is genuinely necessary for clear and legitimate purposes.
Account Registration Information
- Full name as stated on your identification document
- An active and reachable email address
- Registered Malaysian mobile phone number
- Date of birth for age verification (members must be 18 years of age or older)
- Username and password chosen by the member
- Current residential address in Malaysia
Identity Verification (KYC) Information
To fulfil KYC (Know Your Customer) requirements and ensure the safety of all members, we may require:
- Copy of MyKad, passport, or valid identity document
- Proof of current address (utility bill, recent bank statement)
- Additional information if required by relevant authorities
Financial Information
- Bank account details for deposit and withdrawal purposes
- Transaction records made through the mry88 platform
- Information related to e-wallets and payment methods used
Technical and Usage Information
- IP address and network location at login
- Device type and version, and operating system used
- Gaming activity data, including betting history and wins
- Session logs and platform access timestamps
- Cookie information collected while browsing our site
All information you provide is stored in our protected systems and is accessible only by authorised personnel.
How We Use Your Information
Mry88 uses your personal data responsibly and only for purposes related to the provision of our gaming platform services. Below is a full description of how that data is used:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account Management | Name, email, phone number | Contract performance |
| Payment Processing | Bank details, transaction records | Contract performance |
| KYC Identity Verification | Identification documents, address | Legal obligations |
| Security & Fraud Prevention | IP, session data, account activity | Legitimate interests |
| Customer Support | Communication history, account data | Contract performance |
| Experience Personalisation | Game history, member preferences | Legitimate interests |
| Regulatory Compliance | All related data | Legal obligations |
mry88 does not use your personal data for third-party marketing purposes without your consent. You may withdraw marketing consent at any time through your account settings.
Data Security and Protection
Member data security is the number one priority at mry88. We continuously invest in the latest security infrastructure to ensure your personal and financial information is always protected from any cyber threats.
Technical Security Measures
- 256-bit SSL/TLS Encryption: All communications between your device and mry88 servers are encrypted using impenetrable military-grade SSL/TLS protocols.
- Two-Factor Authentication (2FA): Members are encouraged to enable two-factor authentication for an added layer of security when logging in to their account.
- Continuous Monitoring: Our systems are monitored 24 hours a day, 7 days a week to detect and prevent any suspicious activity or intrusion attempts.
- Data Segregation: Financial data and personal data are stored separately in different systems for an additional layer of protection.
- Secure Backup: Member data is regularly backed up to secure, encrypted locations to ensure data recovery in the event of a disruption.
- Multi-Layer Access Control: Only specifically authorised personnel may access sensitive member data, and all access is logged for audit purposes.
Organisational Security Measures
- Mandatory cybersecurity training for all staff who handle member data
- Non-disclosure agreements (NDAs) are enforced for all employees and business partners
- Regular security audits and penetration testing by independent experts
- A clear and structured incident response procedure in the event of a data breach
In the event of any security incident involving your data, mry88 is committed to notifying you within 72 hours as required by applicable data protection laws.
Information Sharing with Third Parties
Mry88 does not share members' personal data indiscriminately. However, there are limited situations where sharing information is necessary to keep our services running smoothly and to comply with the law:
Trusted Service Providers
We partner with carefully selected third-party service providers to support platform operations, including:
- Payment Processors: Banks and e-wallet providers required to securely process your deposits and withdrawals.
- Identity Verification Providers: KYC companies that assist in verifying member identities to ensure the safety of all platform users.
- Game Providers: Gaming platforms may share game session data (not full personal information) with registered game providers.
- Analytics Services: Anonymized usage data is used to improve the user experience on our platform.
Legal requirements
Mry88 may be required to disclose member information to authorities in the following circumstances:
- When ordered by a Malaysian court or law enforcement authority
- To comply with the requirements of the relevant gambling regulatory authority
- For anti-money laundering (AML) and counter-terrorism financing purposes
- In cases involving public safety or serious threats to other users
All third parties working with mry88 are bound by strict data protection agreements and are required to uphold the same security standards we practise.
Cookies and Tracking Technologies
Mry88 uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform operates at its best. Below is a detailed explanation of the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for core platform functions such as login and account sessions | Session only |
| Preference Cookies | Saving your language settings, display theme, and personal preferences | 1 year |
| Analytics Cookies | Helping us understand how users interact with the platform for improvements | 2 years |
| Security Cookies | Detecting suspicious activity and preventing unauthorised access to accounts | 30 days |
You can manage your cookie settings through your web browser settings. Please note that disabling essential cookies may affect the functionality of the mry88 platform.
Your Rights as a User
As a mry88 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
How to Submit a Privacy Rights Request
To exercise any of the above rights, you may:
- Login to your account and access the Privacy Settings in your profile
- Contact our support team via live chat 24/7 available on the platform
- Submitting a written request to our data protection team via the support email
We are committed to processing every request within 30 business days of receipt. In complex cases, this period may be extended to up to 60 days with prior notice to you.
Data Retention and Deletion
Mry88 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable law.
Data Retention Period
- Active Account Data: Retained for as long as your account is active and for an additional 7 years after account closure for legal compliance purposes.
- Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and taxation legal requirements.
- Security Logs: Retained for 12 months for fraud detection and security investigation purposes.
- Marketing Data: Retained until you withdraw consent or request deletion.
- Customer Support Records: Retained for 3 years from the date the case is resolved.
Data Deletion Process
When the retention period expires or you submit a valid data deletion request, mry88 will:
- Permanently deleting your personal data from all active systems
- Ensuring old backups are also purged in accordance with our backup schedule
- Notifying relevant third parties to delete your data as well, where applicable
- Sending you written confirmation once the deletion process is complete
Please note that certain data may need to be retained longer due to legal obligations, even after a deletion request has been submitted. We will notify you if this is the case.
Changes to This Privacy Policy
Mry88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data.
When significant changes are made to this policy, we will:
- Displaying a clear notice on the mry88 platform homepage for at least 30 days
- Sending email notifications to all registered members regarding the changes
- Updating the "Last Updated" date at the top of this document
- Archiving previous versions of this policy for member reference if needed
Continued use of the mry88 platform after the effective date of any changes is considered your acceptance of the updated Privacy Policy.